You can think of Homeserve USA as additional coverage for your home. This is not homeowners insurance, but it does provide service for your home. It covers the things that your home policy does not cover. This includes your plumbing, furnace, air conditioning, and electrical systems. A company like Homeserve USA might be compared to a typical homeowners insurance policy like a roadside assistance plan would be compared to a typical auto insurance policy. You can think of it like AAA for your house!
If you suspect that you have a problem, you can simply call Homeserve USA. They will quickly dispatch a licensed, insured, and local technician to service your problem. Once the repairs are completed, you simply sign the contract. Your warranty company handles the bill!
You can feel good about this service after you see the Homeserve USA rating with the Better Business Bureau. The BBB rates this company as A-.
There were some advertising issues that lowered the rating from an A to an A-. However the fairly high rating was based upon the following:
- Age of company
- Complaint volume compared to business size
- Response to complaints